FREQUENTLY ASKED QUESTIONS
How can I check on an order?
- To check your order status when logged into your account, select My Account to view your recent purchases. You can also click on Track Your Order from your confirmation email or the SHOP APP. You can also get order information by contacting Kare Krate in any of the following ways:
- Email: support@karekrate,com
- Phone: 888-417-7177
How long will it take for my order to process & ship?
If an order is placed online at karekrate.com by 12 noon, it will usually ship out within 1-2 business days. :
- Orders paid for via Paypal process quicker and if received by 3pm may ship out the next day.
- Other temporary processing and shipping delays are occasionally caused by factors outside our control. We will do our best to make sure your order will ship as soon as possible.